Virus tr crypt x pack gen

Thanks for your feedback. Thank you for your speedy reply. I have two antivirus measures, one of which is only a backup. The backup has quarantined the malware.

The main antivirus a household name is adamant that this is a part of Microsoft and will hear no different. Is there any document from Microsoft that will prove the matter? I will look at the site you have highlighted. I have seen advice about needing to clean the registry given a danger of further downloads of other malware, and I am not sure what the registry even is!

I have been targeted and this is likely to happen again, especially as the main antivirus measure is more than happy for this to download without let or hindrance.

Is it possible to find out how this got onto my computer and when? You have received very good advice from Sumit and simply running the malware scans recommended in the Malwaretips guide should not cause problems for your computer. But - the malware detection you are seeing is from and one would expect that your primary AV program would prevent or at least detect the malware in question. You might possibly have encountered a false positive detection.

What program detected the malware? I was sparing the blushes of the main AV programme, not least as they could be right. But they are known to you and the general public. My concern is that their certainty is out of step with everyone else. Also, my backup quarantined what it identified as malware and so it should no longer be active and possibly not showing up. My computer was having problems and I am deeply suspicious.

This detection is probably an error. Please send us this file immediately for further analysis. End of the scan: Tuesday, July 20, Used time: Hour s The scan has been done completely.

Browse Community. Gen - Avira Antivirus keeps detecting it. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by kevinf80 Unsolved.

Paul Logfile of Trend Micro HijackThis v2. All forum topics Previous Topic Next Topic. Replies Hi paulmcd I'm kevinf80 and I will be helping with any issues you may have. Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies. Please Print or Save to Notepad all instructions and please follow them carefully and if there's something you don't understand or that will not work please let me know and we will go through it together.

Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin. Please proceed as follows :- Step 1 We will begin with ComboFix. Note: Do not click combofix's window with your mouse while it's running.

That action may cause it to stall. Save it to your Desktop. Double click SecurityCheck. Press any key when asked. A Notepad document should open automatically called checkup.

Let me see logs from Combofix and Security Checks in your reply please. Hi Kevin. Thanks for replying. Some notes: 1 Closed Avira antivirus closed umbrella. Thanks, Paul ComboFix Hi paulmcd, The windows firewall appeared to be enabled, this might have happened when you stopped Zonealarm. Proceed as follows: Step 1 1. Close any open browsers. Save this as CFScript. Disable realtime protection Step 2 Please download Malwarebytes Anti-Malware and save it to your desktop.

If using other security programs that detect registry changes ie Spybot's Teatimer , they may interfere or alert you. Double-click on mbam-setup. When the installation begins, follow the prompts and do not make any changes to default settings. MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself.

Press the OK button to close that box and continue. If you encounter any problems while downloading the definition updates, manually download them from HERE and just double-click on mbam-rules. Then click on the Scan button. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.

When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process. Back at the main Scanner screen: Click on the Show Results button to see a list of any malware that was found.

Make sure that everything is checked, and click Remove Selected. When removal is completed, a log report will open in Notepad. Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Exit MBAM when done. If asked to restart the computer, please do so immediately. Failure to reboot normally not into safe mode will prevent MBAM from removing all the malware. This scan is very thorough and may take several hours to run, please allow it to complete. At the main page. Press on " Accept ". After reading the contents. Search instead for. Did you mean:.

Last reply by kevinf80 Unsolved. Paul Logfile of Trend Micro HijackThis v2. All forum topics Previous Topic Next Topic. Replies Hi Kevin, You can close out the thread. Thanks again. Post Reply. Top Contributor. Dell Support Resources. Latest Solutions. Can't find what you're looking for? You can post your question in our community. Sign up now.